Battery Faliure of Epluto 7G Date: 29.1.2023 Vehicle : Epluto 7G Date of purchase: 06/03/2022, at KSB Group & Bharat Motors, LB Nager Hyderabad. Issues: Battery Failure. Vehicle started problem after 6 months hardly 500 km running and every time they takes 2 to 3 months for repair. Recently on 14-09.2023 we added additional device in the battery . They charged extra payment of Rs. 8791, even though it is in warranty period. After this also it s not working. We again given battery to KSB showroom 15.09.2023 they tested and said that we will replace the new battery with two weeks. They raised ticket on 19.102023 vide no:S1000822296. After two months also they not answering when they will send. Very Poor service and request people not to purchase Pure EV Vehicle. The customer service number provided in your site is also not reachable. As we still have 3 year warranty for the battery, the response from the customer service is extremely annoying and they are not at all responding properly. We are completely dissatisfied with this response from service centre and the service they provide. We are also unable to find any other Pure EV service center around our locality. This waiting time is not at all acceptable. Even though we heard many complaints about EV vehicles, we trusted Pure EV and bought this vehicle to our dismay. We just paid around Rs. 1 Lakh and bought this vehicle before an year and its tough for us to pay another 40,000 to buy new battery. Even though we are covered under warranty, asking customers to upgrade the battery is not a satisfactory experience with Pure EV. Please take action immediately and help us resolve this issue. If you are unable to fix this issue, please take back the vehicle and return our money. We will never turn back to buying EV vehicle for atleast another 5 years.