I have been associated with Batt:RE Electric Mobility Pvt. Ltd. Kasra No 351, 80 Feet Road Vinayak City, Guru Marg, Sirsi Road Neemera, Bindayaka, Jaipur, Rajasthan, 302041, CIN: U29100RJ2017PTC059452 since 2021. I have a Two wheeler Electric Batt:RE LO:EV model. My vehicle number is registered with VIN 20201119023. On the date 12/12/2023, the vehicle stopped suddenly even though the OKAYA battery was 32%, in which 30 AMP OKAYA company battery is used, which has been for some time since the contract with OKAYA is terminated, now they do not have to repair or service the battery. Battery switching off suddenly and Even after full charge, mileage is only 25 km. and Vehicle stops after 3 points in the battery. The vehicle was working fine till One year. But after the service after one year, we are facing too many issues with the battery. Sometimes it was switching off intermittently even with full charge. We gave to service for the above issues on October 12.12. 2023 at Batt:RE LO:EV 30Ah Authorized Distributor Service Center, Ahmedabad. We complained to service center immediately and returned the battery for service at Authorized Distributor Vani Corporation, Bhuyangdev Cross Road, Ahmedabad, Gujarat, ph.72010 09900. But the fix was not provided till now (05/01/2024) and they are keep saying that it will take one month. The customer service number(8306060666) provided in your site is also not given satisfied answer and service. As we still have 3 year warranty for the battery, the response from the customer service is extremely annoying and Vani corporation and Battery Company after sale service employee Mr.Bernard Mandis (8905992900) they are not at all responding on call, WhatsApp, email properly. We are completely dissatisfied with this response from service center and the service they provide. We are also unable to find any other Batt:RE Lo:ev service center around our locality. This waiting time is not at all acceptable. Even though we heard many complaints about EV vehicles, we trusted Batt:RE Lo:ev and bought this vehicle to our dismay. We just paid around Rs. 70,000/- and bought this vehicle before an year and it’s tough for us to pay another Rs.30,000 to buy new battery. Even though we are covered under warranty, asking customers to upgrade the battery is not a satisfactory experience with Batt:RE Lo:ev. Please take action immediately and help us resolve this issue. If you are unable to fix this issue, please do action. We will never turn back to buying Batt:RE EV vehicle for at least Future.