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Battery replacement issue

Vehicle: Okinawa Praise STD

Dealer: Okinawa Autotech Pvt Ltd

Dealer Location: Maharashtra, Mumbai

Complaint Description:

4 months ago I bought an electric scooter, after some time its battery handle broke down, complaining about this in the service canter near me that they gave me 10 days time date 01/09/2021 I gave the battery to them but still no one The information is not received, if I go to the service canter, then no one talks right, works late, no one listens, I am suffering a lot, please help me

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Vishal B Hooli      on 26 Dec 2023

Battery Faliure of Etrance+ Battery Failure of Etrance+ Battery no ETPLH3002223866 Ticket no, WS-1000324156-080923214 Vehicle: Etrance+ Date of purchase17/04/2022TRIO Group Ganesh Krupakarnath Building P B rd Dharwad-580001 Karnataka. Issues: Battery Failure. The vehicle started a problem after 6 months hardly 500 km running and every time they takes 2 to 3 months for repair. Recently on 08/09/2023, we Deposited a Battery to your service point Dharwad Ticket no, WS-1000324156-080923214 now we come to Know that your Service point is closed ,without our Battery ,still no respone from ev.service@purenergy.co.in customercare@purenergy.co.in and from Dharwad service point Ganesh Krupakarnath Building P B rd Dharwad-580001 Karnataka.please consider above said response within &&7days of this Letter (Notice) Thanking you Basavaraj S Hooli Mob-9901553689


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